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Frequently Asked Questions | Tribest

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  • Make sure your power source is active, the plug is correctly attached to the rear of the machine and in the electrical outlet,  and the machine is switched on.
  • Make sure the electrical rating of the outlet is compatible with the motor as listed on the safety label of the machine.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Make sure the machine is correctly assembled.
  • The machine might be overloaded. If this is true, the machine will automatically stop. Use the reverse switch to dislodge some of the ingredients.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Make sure that the Twin Gears are correctly aligned.
  • Check to see if there is any hard material lodged in the gears. If so, turn off, unplug, and disassemble the machine. Rinse and try again.
  • If you just switched the latches and it is still noisy, a new safety hood may fix the issue.
  • Inspect your Twin Gears for any damage. If you notice any damage to the Twin Gears, stop usage and contact us.

Note: Even though the Greenstar Juicer is very quiet, some noises are normal during operation. If you are unsure whether the noises you are hearing are normal, try to run these tests below:

  1. Your Greenstar may make a squeaking noise during operation. To check if this is normal, assemble the machine without the Twin Gears and screen and switch it on. If you hear squeaking, your drive shaft may need more lubrication. You may continue to use the machine even if you hear this squeaking noise. If you would like instructions on lubricating the drive shaft, please contact us.
  2. Fully assemble your juicer and turn it on without adding any produce. You will hear the Twin Gear sound. You may hear a repetitive thumping sound, which is normal. The Twin Gears may have minor variations and the thumping sound is considered normal. This minor variation will not affect the function and will not damage any parts.
  3. While you are juicing you may hear a squeaking or chirping sound that is also considered to be normal.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Check to see if the Twin Gears are seated properly. Give them a twist while pushing in until they lock into place.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Loosen the Outlet Adjusting Knob.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Tighten the Outlet Adjusting Knob.
  • Ingredients may not be fresh.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Make sure the screen is in position.
  • Tighten the Outlet Adjusting Knob.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Make sure the Outlet Adjusting Knob is fastened snugly.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Flip the switch to the reverse position once or twice.
  • If it doesn’t clear, disassemble the machine to clear any blockage.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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A great deal of pressure is built up in the juicing chamber while in operation. In order to alleviate some of this pressure, Greenstar Pro is designed to wiggle and flex while juicing to prevent damage to other parts of the machine. This flexing is normal and will not cause damage to your machine.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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The power cord type is US AWG. The Greenstar Elite and Greenstar Pro have a different power cord type from each other.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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There is a series of in-line magnets at the core of each rotating twin gear.

When the twin gears are properly aligned, the two series of magnets produce a focused magnetic field of 2600 gauss in the 4/1000 inch clearance between the twin gears. As juice flows through this focused magnetic field, water molecules clustered within the juice are opened, which allows them to latch onto minerals. This magnetic process aids in extracting a greater percentage of mineral nutrients from the produce during the juicing process and is instrumental in keeping those minerals in a suspended colloidal form that the body can use for a longer period of time.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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If the power switch does not stay on, try removing the red pouch and turning it on. If it stays on, then you need a new pouch replacement. If it does not stay on, you need a new power switch assembly.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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The feeding chute is 1.5" x 1.5".

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Yes, the bushing is the same for all Greenstar machines. It can be removed by using a flathead screwdriver on the top. There is a small hole for it to fit.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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The Austenitic stainless steel type is STS304 and surgical-grade.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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If the Twin Gears are no longer spinning, it is possible the Drive Shaft has become worn out.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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The Greenstar has a 200 watt motor and runs at 110 RPM. Together with the twin gears and the motor, it yields the equivalent torque to a 2 HP motor.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Use a 4mm hexagonal screwdriver for the Metal Speed Reducer Cover.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Check to see if the Latching Arm Knobs of the Greenstar Gold are securely tightened.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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To replace the rubber feet, simply push in and twist.

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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The attachment for fruit, Soft Fruit Knob, has a softer spring tension to allow soft fruit pulp to come out of the machine. If the knob is not installed, the pulp may come out before time–you will have wetter pulp and less yield of juice.

The normal Outlet Adjusting Knob has a hard spring tension to allow hard vegetable fiber like carrots and greens to remain in the machine so it is still juiced, and will come out dryer. If juicing apples and carrots, use the regular knob. Put in the apples first and then the carrots (the fiber in the carrots help push the soft fiber of the apple through the machine).

Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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Greenstar Pro and Elite
All parts for, except for the Safety Hood and Main Body, are dishwasher safe. Dry all parts thoroughly before reassembling them. 

Greenstar Gold and Original
are NOT dishwasher safe.

Warning: NEVER allow water to enter the Main Body of the machine. NEVER use harsh chemicals, such as bleach, to remove food stains from the juicer.


Refer to the Greenstar GS-P501 / GS-P502 / GSE-5000 / GSE-5010 / GSE-5050 / GP-E1503 / GS-1000 user manual for more information.

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  • Check if the power cord is plugged in properly.
  • Check if all parts are assembled correctly.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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  • Check if the power cord is plugged in properly. 
  • Check if all parts are assembled correctly.
  • The Motor may stop if too many juicing ingredients are inserted at the same time. If this occurs, turn the Switch to “OFF” and then turn the switch to “Reverse” to unclog the materials. Then turn the switch to “ON” to push the materials down. (Repeat this step 3 times.)
  • Turn the switch to “OFF” and place the Main Body in a cool area. Let the Slowstar rest for an hour to cool the motor down and try turning the Slowstar on again.
  • Remove all the hard seeds in the juicing ingredients before juicing. Hard seeds may break down the Juicing Screen and Duoblade Auger.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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It is completely normal for the Juice Container to shake a little bit during operation.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Operating the Slowstar without feeding any ingredient may cause the Duoblade™ Auger to grind.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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  • Turn the switch to “OFF” and check if the parts are assembled properly. 
  • Check if the Slowstar is operating on an uneven surface.
  • There may be some squeaky friction noise while in use. This is a normal sound that occurs, and user should not worry about it.
  • Check if juicing materials are cut to the right sizes.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Check if pressure plug is assembled properly.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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  • Make sure to clean the Slowstar immediately after use under running water using the cleaning brush.
  • Disassemble Silicone Blades and wash them separately.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Grab the Feeding Chute firmly and rotate it counter-clockwise with force.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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  • Each ingredient produces a different amount of juice depending on how fresh it is.
  • To extract more juice, refrigerate ingredients and then soak them for about 10 minutes in clean water before juicing.
  • Check if the Pressure Plug is assembled properly.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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The gear on the motor may be loose, so try tightening the gear to fix this issue.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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The Wiping Assembly spins counterclockwise.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Virtually BPA-free means that the parts are made of materials with negligible amounts of BPA (1% or less). Even though it is virtually BPA-free, BPA is not released unless the material gets hot. No part of our juicers gets hot enough to release BPA. We choose to be honest about this, while other brands don't address this and claim their materials are "100% BPA-Free" when it may not always be true.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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No, the Slowstar is not dishwasher safe.

  • Clean the disassembled parts under running water using the cleaning brush.
  • Do not use a steel brush, abrasive solvent, or harsh cleaning agent.
  • Do not use an automatic dishwasher or dish dryer.
  • Do not clean the Main Body with running water. Clean the Main Body with a damp, soft towel.

Refer to the Slowstar SW-2000 / SW-2020 user manual for more information.

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Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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  • IMPORTANT: If you are using the Shine Juicer for the first time, check that all parts have been assembled correctly. Refer to our Quick Start Assembly video below to ensure the safety switch is properly engaged.

  • Make sure your power cord is plugged into a working socket.
  • Your machine may have shut off due to overheating during your juicing session. Please allow your machine to rest until it has cooled down and then try restarting operations.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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We recommended to cut fibrous produce into 1-2 inch pieces before feeding them into the Chute. It will save time while juicing and produce a higher volume of juice from your produce. Long, stringy fibers can wrap around the Auger and cause the juicer to stall.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Do not use ice, frozen fruits, hard dried foods, hard pits, or hard seeds. Juicing these kinds of ingredients may damage the juicing parts. Please remove pits and seeds from the produce before juicing.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Yes, it is normal for the Auger Housing to move during operation and is designed to reduce strain on the moving parts.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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  • There may be a lot of pulp in the Auger Housing. If so, turn the juicer on to remove the excess pulp. Then try grabbing the Feeding Chute firmly with one hand and the Auger Housing with your other hand, and rotate the Chute counter-clockwise with force.
  • Check to see if there are any hard objects stuck inside the Feeding Chute. The reverse switch may help dislodge it.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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  • Use the Reverse Switch to dislodge any stuck pulp or produce.
  • Feed the juicer at a slower pace.
  • Cut your produce into smaller pieces.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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  • Check to see if the Silicone Sealing Ring is in place at the bottom center of the Auger Housing.
  • Check to see if there is any damage to the Silicone Sealing Ring.
  • Feed the juicer at a slower pace. 
  • Wait for juice and pulp to exit before adding more produce.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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If your Auger Housing no longer fits onto the Motor Base, make sure the Sealing Ring is intact. If the Sealing Ring is properly intact and still not fitting, you may need an Auger Housing replacement.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Yes, squeaking sounds are normal. It’s from friction as the pulp rubs against the moving parts of the juicer. 

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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No, it is not recommended putting pulp through a second time. Re-juicing the pulp can cause the juicer to back up and damage the juicing parts.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Do not operate the Shine Juicer for more than 10 minutes at a time. Running the juicer for longer periods of time can cause the motor to overheat. If your motor starts to heat up, it will automatically shut off until it cools back down in order to prevent any damage. Please wait 5-10 minutes between operations.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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Clean all parts, except the Main Body, with soap and running water. These parts may be soaked for easier cleaning. Use both ends of the Brush to thoroughly clean and remove any left over pulp. Take special care to remove the Pressure Plug from the bottom of the Auger Housing to clean it. Then place it back to ensure it does not become separated from your juicer between uses.

Refer to the Shine Kitchen Co. Juicer SJV-107 user manual for more information.

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  • Check if the power cord is plugged in properly.
  • Check if all parts are assembled correctly.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • The produce may need to be cut into smaller lengthwise pieces.
  • The Solostar may be operating in reverse.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • Make sure the Solostar is leveled on a flat surface.
  • Make sure that the unit corresponds to the voltage in your country.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • You may have overloaded the Solostar. If this is the case, try reducing the volume of produce in half.
  • Foreign substances may have been inserted.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • The Auger Housing Retaining Ring is not moving or is too tight.
  • Try pressing the reverse switch 2–3 times.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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There may be foreign materials inside. 

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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You may have overloaded the unit. Try reducing the amount of produce being put in.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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To remove colored stains, soak the parts in 70% White Wine Vinegar and 30% Water.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • Auger and Screen: Ultem (Sabic 1000)
  • Main body and Funnel: ABS (LG HF380)
  • Auger Housing: Tritan (Eastman tx10001)
  • Containers & Plunger: PP (Lotte J-150, 170)
  • Drive Shaft & Screen: Stainless Steel (STS304)
  • Seal: Silicone rubber

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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No, the Solostar parts are not dishwasher safe. Use lukewarm water with mild detergent to wash all parts. Do not use hot water or any harsh chemicals such as bleach to clean the Solostar. It can result in the deformation of parts. Be sure to clean and properly store the parts of the Solostar after every use. When the Screens are not cleaned after use, the residue can dry, blocking the holes from filtering and juicing.

Refer to the Solostar SS-4200 / SS4250 / SS-9113 / SS-9113C user manual for more information.

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  • The Gear Rack has been deformed.
  • Pinion Gear has been deformed.
  • Oxidation may have occurred.

Please contact us at service@tribest.com.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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  • The selected fruits may not be suitable for juicing. Try different types of produce, look for “juicing” varieties
  • The Strainer may not be properly positioned on the Bowl. Make sure the Strainer is properly positioned on the Bowl by ensuring there is no space visible.
  • The operation of the Arm was not fully complete. Try turning the Arm all the way.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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Juice dripping is normal. Position the Drip Cup right under the Bowl after juice pressing to keep your area clean.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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One of the Rubber Feet may have come out. Please contact us at service@tribest.com.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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The Top Plastic Spring may have deformed or the top Plastic Bolt may have loosened. Please contact us at service@tribest.com.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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The Bowl and Strainer are from type 304 stainless steel for food safety and type 1040 in the Load Bearing parts for durability.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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The Manual Juice Press series are manufactured by hand in Turkey out of stainless steel. We recommend washing the parts before the first use to remove any residue from the manufacturing process and dust that may have collected during shipping window.

*Products are guaranteed for performance. If there are any variations in color, it would be due to the casting process. This does not affect operation or performance.

Refer to the Manual Juice Press MJP-100 / MJP-105 user manual for more information.

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  1. Remove the Ream, Stainless Steel Screen, and Juice Collector.
  2. Flip the Spout down fully in order to clean it properly. The Spout cannot be detached from the appliance.
  3. Clean the Ream, Stainless Steel Screen, and Juice Collector by using warm soapy water. It is not recommended to clean parts in a dishwasher.
  4. Dry all parts. Clean the Motor Base by using a moist cloth. Never immerse the Motor Base in water or rinse under running water. 

Refer to the Citristar CS-1000 user manual for more information.

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If your Citristar is leaking, make sure you are juicing with only one of the Reams attached. Otherwise, the juice will go through the middle portion of the Screen and onto the base.

Refer to the Citristar CS-1000 user manual for more information.

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Check to see if the Spout is in the locked position.

Refer to the Citristar CS-1000 user manual for more information.

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The Stainless Steel Screen, Reams, and Cover are dishwasher safe, but can be deformed if exposed to high heat.

Refer to the Citristar CS-1000 user manual for more information.

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Make sure the Zstar is on a leveled, flat surface. 

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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Try cutting your produce into smaller lengthwise pieces.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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Check to see if there are any foreign materials inside. 

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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  • The Auger Housing Retaining Ring may be loose. Try reassembling the Retaining Ring
  • You may have overloaded the Zstar. Try reducing the amount of ingredients being put in.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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  1. Separate the Screen Locking Cap and Nozzle from the Zstar by turning clockwise.
  2. Pull to remove the assembled Screen.
  3. Turn the Auger Housing Retaining Ring counterclockwise to separate it from the base.
  4. Remove Auger from the Auger Housing.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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All parts from the Zstar Z-510 are different from other Zstar and Solostar models. However, the Zstar Z-510 is compatible with the Solostar Upgrade Kit.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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The Zstar Z-510 is only compatible with the Solostar 2.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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The Zstar Z-510 is a unit made for Keimling only. It is compatible with the Solostar 2 & 3 parts.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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  1. Be sure to clean and properly store the parts of the Zstar after every operation. When the Screens are not cleaned immediately after every use, the residue may become dry and block the holes from filtering and juicing.
  2. Use lukewarm water with mild detergent. Do not use hot water or any harsh chemicals, such as bleach. It may result in deformation of parts.
  3. To remove colored stains, soak parts in 70% white wine vinegar and 30% water.

The Zstar is not dishwasher safe.

Refer to the Zstar Z-710 / Z-510 user manual for more information.

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John from DiscountJuicers.com shows you the best non-toxic way to deep clean your juicer to remove mineral deposits and build-up on your juicer, so you can get it looking like new again. You'll learn...

  • The best non-toxic cleaner to remove deep stains that you are unable to scrub off with soap and water.
  • How to minimize the mineral deposits and build-up on your juicer parts in the first place to ensure your juicer stays as clean as possible so there is no need to perform this deep cleaning technique.
  • How to make the citric acid solution by using boiling water and cool water along with citric acid that you can soak your juicer parts in overnight that will loosen the build-up, stains, and mineral deposits.
  • The results after soaking in the citric acid water solution overnight and the changes that happened to the juicing parts. 
  • How simply scrubbing with soap and a dish brush can remove the built-up mineral deposits after soaking overnight.
  • The green scrubby and how it can be used to help scrub off the mineral deposits off the stainless steel parts.
  • The best non-toxic way to clean your juicing screen and remove the mineral deposits and build-up from making celery juice or other vegetable juices.
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This built-in feature is designed to protect the motor and prevent your machine from overheating. When engaged, Automatic Overload Protection will cause the motor to shut off and possibly emit a light odor. If Automatic Overload Protection should ever be activated, let the Dynapro rest for at least 10 minutes before resuming operation.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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In the event that the Motor Clutch at the bottom of your container loosens or your blades do not seem tight, DO NOT CONTINUE TO USE THE CONTAINER. Use the screw at the bottom of the container to release the blade assembly and check the seals. Your seals may need to be replaced. Replace and then reinsert the blade assembly and tighten securely before resuming use. If your seal is not the issue, please contact Tribest Customer Support for additional support at service@tribest.com.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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When the LCD Display reads “ERR1,” this indicates that there’s an issue with the motor or motor sensor. If the motor sensor does not detect any motor rotation or if the rotation speed is abnormally low, the machine will stop running, display “ERR1,” and make a beeping alarm sound. Please contact Tribest Customer Support at service@tribest.com to resolve this issue.

The following parts may need to be checked:

  1. Motor Assembly Connection and/or Motor Assembly
  2. Power PCB Assembly

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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When the LCD Displays reads “ERR2,” this indicates that the blending container is not properly installed on top of the motor base. If the blending container is removed mid-operation, the machine will stop running, display “ERR2,” and make a beeping alarm sound. Please check to see that the blending container is properly seated before operation and removed ONLY after the blender is no longer in operation.

The following parts may need to be checked:

  1. Proper reinstallation of blending container
  2. Safety Switch Assembly

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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On average, it should take anywhere from 15 to 45 seconds to achieve a tight seal with the Vacuum Pump TVP-1050 before blending, depending on the ingredients in your recipe. Here are some common troubleshooting tips for successful vacuum sealing:

  1. If your Vacuum Pump has run for over a minute and does not seem to be achieving a tight seal, check all 3 seals on your Container Lid to make sure they're all snugly in place:
    Silicone Lid Top
    Large Silicone O-Ring
    Small Silicone O-Ring

  2. If all 3 seals on the lid are in place, try running the Vacuum Pump on your hand briefly to see if it is creating a suction. If the suction feels weak/light or if the indicator light on your Vacuum Pump is blinking, you may need to replace the batteries.
    • Remove the battery cover on your Vacuum Pump and replace the 8 AA batteries (4 AA on front side of removable cartridge and 4 AA on the back side). Test again on your hand to see if the suction has improved.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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You will get about 150 uses with the Vacuum Pump TVP-1050 after inserting fresh 8 AA batteries.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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The Dynapro Vacuum Pump weighs 1.55 lbs.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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During the first 10-12 uses, there may be an unusual smell due to its curing process for the high-powered motor. Do not worry as this is normal and not toxic. It will dissipate over time after the first dozen uses.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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We do not recommend washing the Blending Container in a high-heat dishwasher. Doing so may damage the thermochromatic ink of the Raw Temperature Indicator, leaving the ink permanently white.

How to properly clean the Dynapro:

  1. Fill the Blending Container half-full with warm water and add a couple drops of liquid dish washing soap.
  2. Place the Lid onto the Container securely.
  3. Manually run the blender from low to high for about 30 seconds to remove food debris and clean. Then simply rinse the Container.
  4. Wipe the outside surface of the Motor Body with a damp, soft cloth or sponge that has been rinsed in a mild solution of liquid detergent and warm water.
  5. The Base Pad can be removed for more thorough cleaning underneath the Pad. After removing the Base Pad, ensure you have placed the Pad back on securely and that the Motor Clutch is positioned clear of the rubber Base Pad.
  6. Thoroughly clean the switches, so they can continue to work properly. They may become sticky from use. Moisten a cotton swab with a household degreaser or simple soap and clean the grooves around the switches. Immediately dry all surfaces.

Precautions:

  • NEVER allow water to enter the motor base of the machine.
  • NEVER use harsh chemicals, such as bleach, to remove food stains from the blender.
  • NEVER drop any of the components, particularly the container, while full. Our warranty does not cover accidental damage.

Refer to the Dynapro DPS-2200 / DPS-2250 / DPS-1050A user manual for more information.

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We do not recommend using the dishwasher. Please follow these instructions for cleaning your Dynablend:

Glass Pitcher:

  1. After use, fill the Glass Pitcher 1/3 full with clean water and run one of the Pre-Programmed Buttons to remove most of the food debris remaining inside the Glass Pitcher. If necessary, you may add a couple drops of dish soap. Then empty and rinse the Glass Pitcher.
  2.  To rinse the pitcher thoroughly, repeat Step 1 with the Glass Pitcher 2 /3 full of clean warm water with NO SOAP. 
  3. Dry the Glass Pitcher fully for the next use. 

Motor Base:

  1. Unplug the power cord.
  2. Wipe outside surface with a damp cloth or sponge. Do not use abrasive cleaners on the Motor Base.
  3. Dry with a soft cloth or paper towel.
  4. The rubber feet on the bottom of the Motor Base will keep the blender in place on most work surfaces. Clean the rubber feet regularly. When the rubber feet are dirty, the machine may move on the counter. 

White Silicone Seal:

When you take out the Blade Assembly, you will see a white Silicone Seal placed on the inside ridge of the Glass Pitcher. Wash the Silicone Seal with mild dish soap and water. Wipe the Silicone Seal with a dry towel, then refer to the “How to Reassemble the Stainless Steel Blade Assembly” on page 15 of the manual.

NOTE: If any food debris remains at the blade assembly area, remove the Stainless Steel Blade Assembly using the included Blade Opener to clean out the debris. Please see “How to Remove Blade Assembly from the Glass Pitcher” on page 15 of the manual.

Refer to the Dynablend DB-950 / DB-850 user manual for more information.

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Refer to the Dynablend DB-950 / DB-850 user manual for more information.

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Dynablend DB-950
The Red Dial Light will flash if the Dial is at the ‘OFF’ position. Turn on the Dynablend by turning the Dial to the ‘ON’ position. The Red Dial Light will become solid and the Blue Pre-Programmed Button Lights will be blinking. Now, your Dynablend is ready to use after this safety switch has been engaged.

Dynablend DB-850
The light will flash/blink after the unit is plugged into an outlet.

Refer to the Dynablend DB-950 / DB-850 user manual for more information.

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Your Glass Personal Blender is equipped with a special feature: Automatic Overload Protection. This built-in feature is designed to protect the motor and prevent your machine from overheating. When engaged, this Automatic Overload Protection will cause the motor to shut off and possibly emit a light odor. If your Automatic Overload Protection should ever be activated, do this manually to easily reset your machine.

  • Do not blend recipes longer than recommended.
  • Do not overfill the machine.

In the event that the base cover at the bottom of your container loosens and no longer securely holds the blade in place, DO NOT CONTINUE TO USE THE CONTAINER. Unscrew the base cover to remove it from the glass container and remove the blade and silicone seal. Check for any damage to the parts. If the parts are undamaged, assemble the parts together and reinstall.

Refer to the Glass Personal Blender PBG-5001 / PBG-5050 user manual for more information.

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On average, it should take anywhere from 15 to 45 seconds to achieve a tight seal with the Vacuum Pump TVP-1050 before blending, depending on the ingredients in your recipe. Here are some common troubleshooting tips for successful vacuum sealing:

  1. If your Vacuum Pump has run for over a minute and does not seem to be achieving a tight seal, check to make sure the lid is properly sealed on the container.
  2. Try running the Vacuum Pump on your hand briefly to see if it is creating a suction. If the suction feels weak/light or if the indicator light on your Vacuum Pump is blinking, you may need to replace the batteries.
    • Remove the battery cover on your Vacuum Pump and replace the 8 AA batteries (4 AA on front side of removable cartridge and 4 AA on the back side). Test again on your hand to see if the suction has improved.

Refer to the Glass Personal Blender PBG-5001 / PBG-5050 user manual for more information.

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The Glass Personal Blender's maximum revolutions per minute is 20,000 RPM.

Refer to the Glass Personal Blender PBG-5001 / PBG-5050 user manual for more information.

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The maximum temperature at which the tempered glass containers can endure is 158°F (70°C). If it exceeds this temperature, the glass containers have the potential to break.

Refer to the Glass Personal Blender PBG-5001 / PBG-5050 user manual for more information.


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All parts, except the silicone seal and base cover, are dishwasher safe.

WARNING: The dishwasher temperature needs to be below 158°F (70°C). If it exceeds this temperature, the glass containers have the potential to break.

How to wash your Blending Container:

  1. 1Fill the container half-full with warm water and add a couple drops of liquid dishwashing detergent to the container.
  2. Attach the blade to the container.
  3. Attach the base cover to the container.
  4. Rotate the base cover until it is locked into place.
  5. Perform one of the following procedures to clean the container:
    A. Slowly increase the Variable Speed to Max.
    B. Run the machine for 30 to 60 seconds.

How to clean the Main Body:

  1. Wipe the outside surface with a damp, soft cloth or sponge that has been rinsed in a mild solution of liquid detergent and warm water. Do not place the motor base in water.
  2. The centering pad can be removed for more thorough cleaning. 
  3. Thoroughly clean the switches so they work freely. They may become sticky from use. Moisten a cotton swab with a household degreaser or cleaner and clean the grooves around the switches. Immediately dry all surfaces.
  4. Polish with a soft cloth.

Refer to the Glass Personal Blender PBG-5001 / PBG-5050 user manual for more information.

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The Personal Blender II is equipped with a special feature: Automatic Overload Protection. This built-in feature is designed to protect the motor and prevent your machine from overheating. When engaged, this Automatic Overload Protection will cause the motor to shut off and possibly emit a slight odor. Should this happen, unplug the unit and cool down for 20 minutes before restarting the operation.

Tips to prevent “overloading” your blender:

  • Use well-balanced recipes with enough moisture content that the blades can begin blending without being constricted.
  • Do not process recipes longer than recommended and watch your machine as it blends to ensure your recipe is properly blending.
  • This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not modify the plug in any way.

Refer to the Personal Blender II (Personal Blender 2) PB-410 / PB-420 / PB-430 user manual for more information.

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Refer to the Personal Blender II (Personal Blender 2) PB-410 / PB-420 / PB-430 user manual for more information.

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No, the Personal Blender II is not dishwasher safe.

Please follow the instructions on hand-washing all parts:

  • All parts are hand-washable (water temperature should not exceed 104°F.) To simplify cleaning, rinse blending cups and blade assemblies immediately after each use, so food does not dry on them.
  • To clean the motor base, make sure it is unplugged, then wash the outside surface with a damp, soft cloth or sponge that has been rinsed in a mild solution of liquid detergent and warm water. Do not place the motor base in water.
  • When you wash the Blade Assemblies by hand, do it carefully, as the blades are very sharp. Avoid leaving them in soapy water where they may disappear from sight.
  • The Blending Cups are made of a strong and clear BPA-free polymer plastic, copolyester, with high impact resistance. Its smooth surface will look new for years when properly maintained. Do not use abrasive cleaners on base.
  • The rubber feet on the bottom of the motor base will keep the Blender from moving on most work surfaces. Clean the rubber feet regularly. When the rubber feet are dirty, the machine could move on the counter.

Refer to the Personal Blender II (Personal Blender 2) PB-410 / PB-420 / PB-430 user manual for more information.

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  1. Pulsing: Press the cup down and release. Repeat, if necessary.
  2. Continuous Operation: Press the cup down and turn it clockwise so that the Motor Base locks the tab in place. The Personal Blender will stay on until you press the cup down and turn it counterclockwise.

Note: DO NOT operate more than 30 seconds continuously. Cool down the motor at least 1 minute between continuous operation.

Refer to the Personal Blender Original PB-150 / PB-250 / PB-250XL / PB-350 / PB-350XL user manual for more information.

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The Personal Blender is equipped with a thermo-protection feature. The Motor Base will automatically shut off if the motor has overheated. Should this happen, unplug the unit and cool down for 20 minutes before restarting the operation.

Refer to the Personal Blender Original PB-150 / PB-250 / PB-250XL / PB-350 / PB-350XL user manual for more information.

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No, the Personal Blender is not dishwasher safe.

Please follow the instructions on hand-washing all parts:

  • All parts are hand-washable (water temperature should not exceed 104°F.) To simplify cleaning, rinse blending cups and blade assemblies immediately after each use, so food does not dry on them.
  • To clean the motor base, make sure it is unplugged, then wash the outside surface with a damp, soft cloth or sponge that has been rinsed in a mild solution of liquid detergent and warm water. Do not place the motor base in water.
  • When you wash the Blade Assemblies by hand, do it carefully, as the blades are very sharp. Avoid leaving them in soapy water where they may disappear from sight.
  • The Blending Cups are made of a strong and clear BPA-free polymer plastic, copolyester, with high impact resistance. Its smooth surface will look new for years when properly maintained. Do not use abrasive cleaners on base.
  • The rubber feet on the bottom of the motor base will keep the Blender from moving on most work surfaces. Clean the rubber feet regularly. When the rubber feet are dirty, the machine could move on the counter.

Refer to the Personal Blender Original PB-150 / PB-250 / PB-250XL / PB-350 / PB-350XL user manual for more information.

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Yes, sprouted seeds in the Freshlife can be planted in soil.

Refer to the Freshlife FL-3000 user manual for more information.

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The Freshlife grows between 1/2 lb - 2 lbs of baby greens per barrel, depending on variety and how lightly or heavily you plant. It grows 1/2 - 1 lb of wheatgrass blades.

Refer to the Freshlife FL-3000 user manual for more information.

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Wash the sprouting tray in hot tap water. Examine your seeds and remove any foreign matter. For best results, we recommend new Freshlife owners to start with mung bean, alfalfa, or clover seeds. Cover the tray with seeds. For small seeds like alfalfa, 5-6 Tbsp of seeds yields a full tray or approximately 1 lb of sprouts. For other seed amounts, see page 11 of the manual. Pre-soaking of seeds is not required in the Freshlife.

Refer to the Freshlife FL-3000 user manual for more information.

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Store the mature, harvested sprouts in your refrigerator for about a week. For best results, store them in a container with a lid. While in the refrigerator, it is a good idea to rinse the sprouts once every few days.

Refer to the Freshlife FL-3000 user manual for more information.

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Sprouter Tray:
The black sprouting trays have groves that grab onto the sprout roots. If the grooves are full of sprout roots and seeds, then cleaning must be done in two steps.

  1. Rinse the trays under tap water with or without soap and brush them vigorously with a vegetable brush. Do not attempt to clean them perfectly at this time. Put the trays aside to dry, even with some roots still lodged in the grooves.
  2. Dry brushing: Hours later, when both the trays and brush are dry, vigorously brush both sides of the trays again, but without any water. Most seeds and roots will flake off. A small amount of leftover seeds and roots is acceptable.

You may also wash your sprouting tray in the dishwasher. Make sure you locate it up high and away from the heating element. Sterilize your growing tray by dipping it for 2 minutes in hot water (as hot as a very hot cup of tea), if you suspect a foul harvest so as not to transfer any bad bacteria to the next crop. You can also sterilize your tray by spraying it with hydrogen peroxide (available at drug stores) or diluted bleach. Sterilize for 10 minutes and then rinse thoroughly. 

Sprouter and Water Barrels:
Wash the barrels with soap and hot tap water. Rinse well to eliminate any soap residue. Do not immerse the water barrel and its motor in water. Also sterilize your barrels, just like the trays (above) with hot water, hydrogen peroxide, or diluted bleach. Let sit for ten minutes, then rinse thoroughly. 

Green Water Tubes:
Rinse the tube clean with hot tap water after every harvest. Then clean them once every month using a felt tip pipe cleaner. This works like a plunger to clear the residue build up of film and gel that naturally accumulates from the seed jackets.

Sprinkler Head:
Flush the spinning sprinkler head with hot tap water after each harvest. Tap it on all sides. Rinse and tap repeatedly to flush out debris. Use the toothbrush to help. Film residue from the seeds builds up and clogs the holes. This slows down the speed of the spin. Regular cleaning is required.

Refer to the Freshlife FL-3000 user manual for more information.

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Mold can grow whenever there is moisture, warmth, and food. Nevertheless, you can minimize the problem by being vigilant during the first few days of sprouting. Change the water daily. If you see a lot of foam or discoloration, that is the signal to refresh the water. Two common products, hydrogen peroxide and liquid grapefruit seed extract, available in drug stores and health food stores, can help deter mold. Add approximately ½ cup of hydrogen peroxide to the water barrel or add a few drops of grapefruit seed extract.

Refer to the Freshlife FL-3000 user manual for more information.

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Normal daylight is all you need to develop deep green looking sprouts. If your Freshlife location is shady, you can remove the cover once the sprouts have started greening (usually the last 2-3 days before harvest). The Freshlife can operate safely without a cover during this period. In addition to more light, the sprouts also get more air, which is especially beneficial in hot weather.

Direct sunlight is not necessary and, in fact, may overheat your crop in hot weather. Reduce contact with direct sunlight when temperatures are above 90°F in hot weather. Full spectrum or grow lights are recommended if you have insufficient natural light.

Refer to the Freshlife FL-3000 user manual for more information.

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The sprinkler does not need to spin in order for the sprouts to get watered. The black trays are designed to spread the water evenly to all sprouts. That being said, if there is an obstruction somewhere that reduces the water flow to the sprinkler, there won’t be enough water pressure for it to spin. Try testing the sprouter with only the water barrel and the green water pressure tube. Make sure there is a strong fountain coming out of the tube. Once you achieve the fountain, replace the sprouter barrel on top of the water barrel and insert the green water tube. Observe the flow of water without the sprinkler head. If the flow is good, then add on the sprinkler. If it still does not spin, something may be clogging your sprinkler. Change to your secondary sprinkler head. Clean the first sprinkler head to remove any obstructions. Also sprinkler heads can experience wear and tear and should be replaced if the water is no longer spraying evenly from its holes.  

Refer to the Freshlife FL-3000 user manual for more information.

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There are three ways.

  1. Each sprouting tray has four sections to it. Ridges separate the sections. If you lay different seed varieties into each section, you can grow up to four different flavors on a single tray.
  2. You can also add a second sprouting barrel to your Freshlife and put different varieties in each level. This effectively doubles your output and enables a rotation cycle that ensures there is always a “ready-to-eat’ crop.
  3. Finally, you can mix a few varieties and grow them together. Our favorite mixture is the Sproutman Organic Salad Mix which contains alfalfa, red clover, and radish sprouts.

Refer to the Freshlife FL-3000 user manual for more information.

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The Sprinkler Head may be clogged. Try switching sprinkler heads and clean the clogged one.

Refer to the Freshlife FL-3000 user manual for more information.

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If you don’t stop mold at its inception during days 2-4, it is virtually impossible to arrest. Unfortunately, spraying it with agents such as hydrogen peroxide and grapefruit seed extract, rarely yields positive results. In fact, their overuse burns the grass and ruins the crop. The best thing to do is to harvest early before the mold does more damage. Cut the grass above the mold and wash off the blades. Remember, mold on wheatgrass is similar to mold on bread. Although it is unappetizing, it is not pathogenic. Just cut and wash it off.

The best way to deal with mold is to prevent it. Mold spores come in on the seed. Your best bet is to buy seed that is selected and identified for wheatgrass. If stored properly, this seed has the lowest propensity for mold. Try removing the greenhouse cover earlier during days 3-6, and spraying the young shoots twice per day to protect them from drying out. This has the advantage of allowing mold spores to escape from the otherwise enclosed space. A small fan in the growing room (not pointed at the grass) is also very helpful to keep mold spores from concentrating in one location. (For more, read “how to eliminate mold” in the book: Wheatgrass Nature’s Finest Medicine.)

Refer to the Sproutman Wheatgrass Grower SM-350 user manual for more information.

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It is best to cut your grass while it is still vibrant and green and refrigerate it in a plastic container or a non-polyethylene bag. Cut grass can last more than two weeks in a refrigerator at 38°F. I use the green anti-ethylene plastic bags. These bags enhance the shelf life of any vegetable. As an alternative, you can juice your grass and freeze it in ice-cube trays. Many grass lovers choose frozen grass over fresh because of its convenience. And they still get the desired results.

Refer to the Sproutman Wheatgrass Grower SM-350 user manual for more information.

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Actually, they are very close. A study done on the nutrient content concluded that both grasses were equal (read: Wheatgrass Nature’s Finest Medicine). Hydroponically grown grass (no soil) can benefit from nutritional products such as liquid kelp and Ocean Grown. Both add a wealth of minerals that the roots absorb by osmosis. Similarly, soil gardeners can add fertilizer to enrich the soil.

Refer to the Sproutman Wheatgrass Grower SM-350 user manual for more information.

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Not necessarily. You could consider chilling your fresh squeezed juice to just above freezing temperature, say 34°F. Then store it in a pre-chilled thermos. This can extend the viability of the juice for two or more days. Also, if you use a Green Star juicer - the gold standard of the juicing industry - its materials influence the longevity of the juice. You must consider the big picture. If drinking it immediately limits you to say...four drinks per week, and storing it properly raises you to eight drinks per week, then which do you think is better? Even if those eight drinks are only 90% as potent as fresh, eight drinks is more beneficial than four. Many folks have stopped juicing because they thought it was too much work. A small compromise that keeps you on the program long term is the best strategy.

Refer to the Sproutman Wheatgrass Grower SM-350 user manual for more information.

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  • The plug may be incorrectly positioned in the electrical outlet.
  • The Sedona Dehydrator is not switched on.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Make sure to turn the switch ON.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The heating system may be out of order. Turn the machine OFF and contact us at service@tribest.com.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The fan may be out of order or there may be foreign material stuck on the fan. Turn the machine OFF and contact us at service@tribest.com.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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  • There may be too much food on the tray, so try reducing the food quantity.
  • Food is overlapped on the tray. Evenly spread the food quantity.
  • The fan is not operating properly. Turn the machine OFF and contact us at service@tribest.com.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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  • There may be too much food on the tray, so try reducing the food quantity.
  • The food is high in water content. Reduce the food quantity and increase the dehydration time.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The temperature control system may not be working properly. Turn the machine OFF and contact us at service@tribest.com.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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  • The thickness of the food may not be even. Try evenly slicing the food.
  • There may be too much food on the tray, so try reducing the amount on the tray.
  • Make sure to use the correct tray.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The fan may be out of order or there may be foreign material stuck on the fan. Turn the machine OFF and contact us at service@tribest.com.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The Sedona power cord type is US AWG.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The maximum temperature of the Sedona silicone drying sheet is 482°F (250°C).

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.


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Fast Mode normally takes between 2-4 hours depending on the moisture content of the food before going to Raw Mode.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The Sedona Stainless Steel Trays use SUS304 grade.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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The materials and the build are designed for consistent, constant use. The Sedona Supreme also uses a more powerful fan, an easier-to-clean design, and an overall increased power. These features make it suitable for commercial use.

Refer to the Sedona Supreme - SDC-101 user manual for more information.

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The Sedona Dehydrator produces 45 decibels.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Yes, all of the Sedona Dehydrators use the same fuse.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Only the Sedona Combo and Classic Dehydrators come with 3 Drying Sheets. The Sedona Supreme and Express Dehydrators do not include these.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Try shutting the door completely. The Sedona will not allow you to select from the digital display until the door is completely shut.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Yes, the Sedona Express Closed Tray is the same as the Debris Tray. The Closed Tray comes inside the machine and the 11th tray can be found separately in the box behind the dehydrator.

Refer to the Sedona Supreme Dehydrator SDE-P6280 / SDE-S6780 user manual for more information.

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There is a 1-inch gap between the Sedona Express trays when all 11 trays are inserted.

Refer to the Sedona Supreme Dehydrator SDE-P6280 / SDE-S6780 user manual for more information.

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No, the Sedona trays are not dishwasher safe.

  1. Clean the trays and tray sheets with a mild detergent under warm water after each use.
  2. To clean the main body, first unplug the machine and then clean with a damp towel. Do not rinse the dehydrator with running water or submerge the dehydrator in water.
  3. In order to easily clean the screen and tray, cover with wet paper towels and soak for a short while.
  4. Make sure the trays and tray sheets are thoroughly dried before inserting them back into the dehydrator.

Refer to the Sedona Supreme Dehydrator SDC-101 / SDE-P6280 / SDE-S6780 / SD-P9150 / SD-S9150 / SD-P9000 / SD-S9000 user manual for more information.

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Use one scoop of ground coffee per serving of coffee desired, up to two servings.

Refer to the Shine Kitchen Co. Automatic Pour Over Coffee Machine (Autopour) SCH-150 user manual for more information.

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No, do not wash any of the components in the dishwasher.

Clean the following parts with soap and running water:

  1. Reservoir Cap
  2. Water Reservoir
  3. Filter Basket
  4. Glass Carafe
  5. Pre-Measured Scoop

Use a damp cloth or sponge to clean the Main Body. Do not submerge or use running water to clean the Main Body.

Refer to the Shine Kitchen Co. Automatic Pour Over Coffee Machine (Autopour) SCH-150 user manual for more information.

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  • The machine will automatically switch off after about 5 minutes of use to conserve battery life.
  • Check to see if your battery levels are low. If so, replace the 3 AA batteries.

Refer to the Shine Kitchen Co. Automatic Pour Over Coffee Machine (Autopour) SCH-150 user manual for more information.

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  • Check that 3 AA batteries are properly placed inside the battery compartment.
  • Check that all parts have been assembled correctly.

Contact customer service at service@tribest.com for assistance.

Refer to the Shine Kitchen Co. Automatic Pour Over Coffee Machine (Autopour) SCH-150 user manual for more information.

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  • Switch on the power switch again.
  • Replace the 3 AA batteries.
  • Check whether there are any hard objects stuck around the hot water reservoir, or if the reservoir is not properly placed.

Contact customer service at service@tribest.com for assis