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Warranty Policy

  • We warrant to the end-user customer, who has properly registered for warranty upon purchasing a new Tribest product, that the new product will be free from defects in materials and workmanship for the warranty period from the date of purchase when purchased in the United States. Warranty length may vary when purchased in other countries to conform to the legal requirements in those jurisdictions. This warranty is valid only if the purchase was made through an authorized Tribest reseller. All warranties are void when purchased through an unauthorized reseller.
  • Upon Tribest's receipt of a written notice of defects during the warranty period, Tribest, at its option, will either repair or replace the product that proved to be defective. The replacement of the product may be either new or like new. The product may contain re-manufactured or re-conditioned parts, which is equivalent to new in performance or may have been subjected to incidental use.
  • Your warranty does not apply to defects resulting from the following:
    • The failure to operate the product in accordance with the instructions.
    • The use of parts or supplies not provided or authorized by Tribest.
    • Negligent, improper, or inadequate maintenance.
    • The service performed or attempted by unauthorized service person(s).
    • Tampering, misuse, or unauthorized modification of the product.
  • All warranty and repair services must be performed at a warranty service center, which is located within the country where the Tribest product was originally purchased. However, in the event that: [I] the product must be serviced at a service center that is not located within the country where the product was purchased; or [II] there is no service center within the country where the product is located and must be shipped to a service center in another country, then those service centers are responsible for the parts and service only, and any and all costs relating to the shipping, delivery and handling of the product to and from those service centers shall be the sole responsibility of the owner.
  • TRIBEST MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. In the event that such limitation or exclusion on the duration of an implied warranty is not allowed in the states or counties wherein you reside, the above limitation or exclusion will not apply. This warranty gives you specific legal rights and protection, and you might also have other rights that vary from state to state, or county to county.
  • To the extent allowed by local law, the remedies in this warranty statement are your sole and exclusive remedies. Except as indicated above, in no event will Tribest be liable for direct, special, incidental, consequential (including lost profit), or other damage, whether based in contract, tort, or otherwise. Some states or counties might not allow the exclusion or limitation of incidental or consequential damages. If you reside in such a state or county, the above limitation or exclusion may not be applicable.