Tribest® Store Policies
Prices, specifications, and terms are subject to change without notice. Tribest® is not responsible for errors in typography and/or photography.
Customer pays return shipping on all services.
Unused items (unopened and unwashed) and items returned for verifiable manufacturing defects may be returned within 30 days of delivery, for 100% refund on the cost of the returned items. Shipping fees for any other returns are not refundable. There are no refunds for returned books or videos. All food products, supplement products, sprouting seeds, soybeans, hydrogen peroxide, essential oils, personal care products, and books are final sale. There is a 15% restocking fee for opened, washed, and/or used items that are not defective.
Note: Tribest Corporation can only accept returns for merchandise purchased directly from tribest.com. Returns for items purchased from other vendors will not be accepted. For items not purchased directly from tribest.com or tribestlife.com, please contact the vendor you purchased from for their return policies.
Tribest.com - Returns & Exchanges
- Call 1 (888) 254-7336 (USA) or (714) 879-7150 (local) to receive a Return Authorization Number. Returns will not be accepted without prior authorization. Place the Return Authorization Number prominently on the shipping label of the shipping carton being returned.
- All returned items must be in unused condition and must be accompanied by all original contents. Missing contents will result in a reduced credit amount. All warranty cards must be left blank. Merchandise must be returned in original manufacturer's box that has not been defaced or altered in any way.
- Purchaser is responsible for shipping to our warehouse at: 1143 North Patt Street, Anaheim, CA 92801, USA.
If a product is being sent in for warranty service and repairs, the customer is liable for the shipment of the unit to our warranty service center. Please note that free return shipping for warranty claims are only applicable for addresses within the 48 contiguous states in the United States.
- Credit for returns are usually processed within 30 days from the date we receive the merchandise, and posted to the appropriate credit account.
- Orders shipping out of the country with pre-paid duties and taxes are eligible for the same 30 day return policy as U.S. orders, however all return shipping and tax fees are at the sole liability of the purchaser.
Instagram & Facebook Marketplace - Returns & Exchanges
For Instagram or Facebook Marketplace orders, please log into the app you purchased through, and request a return within the app.